1. Nature of Service

• The Tactics Health Card is a membership-based discount program.
• It provides access to healthcare benefits and discounts at partner hospitals, clinics, and pharmacies.
• This card is not an insurance policy and does not cover medical expenses.

2. Eligibility

• The card can be purchased by individuals above 18 years or by guardians on behalf of family members.
• Users must provide accurate and complete information during registration.

3. Validity

• The card is valid for a specific period as mentioned at the time of purchase.
• Benefits can be used only during the validity period.
• Expired cards cannot be renewed automatically and require fresh purchase.

4. Usage of Card

• The card must be presented at partner hospitals/clinics to avail benefits.
• Discounts and offers are applicable only at listed partner providers.
• Benefits may vary depending on the hospital or service provider.
• Free consultations and discounts are subject to hospital policies and availability.

5. Non-Transferability

• The card is non-transferable, unless specified (e.g., family card).
• Misuse or unauthorized use may result in suspension or termination.

6. Payments

• All payments must be made through approved payment methods on our platform.
• Pricing is subject to change without prior notice.

7. Cancellation & Refund

• Once purchased, the Tactics Health Card is non-refundable.
• No cancellation or refund will be provided after purchase, except for duplicate or failed transactions (as per policy).

8. Limitation of Liability

Tactics Healthcare acts only as a facilitator between users and healthcare providers. We are not responsible for:

• Quality of treatment or services provided by hospitals
• Medical outcomes or complications
• Any disputes between user and healthcare provider

9. Partner Network

• Partner hospitals, clinics, and pharmacies may change from time to time.
• Tactics Healthcare reserves the right to add/remove partners without prior notice.

10. User Responsibilities

• Users must carry valid ID and card details while availing services.
• Any misuse, fraud, or false information may lead to termination without refund.

11. Privacy

• User data will be handled as per our Privacy Policy.
• By using our services, you consent to data collection and usage.

12. Modification of Terms

• Tactics Healthcare reserves the right to update these Terms & Conditions at any time.
• Continued use of the card implies acceptance of updated terms.

13. Governing Law

• These Terms shall be governed by and interpreted in accordance with the laws of India.
• Any disputes shall be subject to the jurisdiction of courts in Madurai, Tamil Nadu.

14. Contact Information