1. Cancellation Policy

• Once the Tactics Health Card is purchased, it is generally non-cancellable.
• Cancellation requests (if any) must be raised within 24 hours of purchase, only if the card is not activated.

2. Refund Policy

• Once purchased, the Tactics Health Card is non-refundable.
• No refunds will be provided under any circumstances after purchase, except in cases where:
  • The transaction has failed but the amount was deducted
  • Duplicate payment has been made
• Refunds (if applicable in the above cases) will be processed only after verification.

3. No Refund Conditions

Refunds will strictly not be provided in the following situations:

• Change of mind after purchase
• Card activated or benefits used
• Partial usage of services
• Failure to use the card within validity period
• Incorrect information provided by the user

4. Refund Processing Time (If Applicable)

• Eligible refunds (only for failed/duplicate transactions) will be processed within 5–7 business days
• The amount will be credited to the original payment method

5. Service Support

If you face any issues while using the card:

• Please contact our support team immediately
• We will ensure proper assistance and resolution

6. Contact for Support